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English Teacher in Thailand (Josh Denning)

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Web www.www.goldsunhongs.com

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Josh Denning

Experienced EFL, ESL, Teacher 

           

CELTA (Pass B) University of Cambridge

(Degree in English Language Teaching to Adults)

 

TESOL (Cert IV) ?International House Sydney

(Degree in Teaching English as a Second Language)

 

Diploma of Financial Services

TAFE, NSW

 

Please contact:

Mr. Joshua Denning 

Bangkok, Thailand:

Email: josh_denning@hotmail.com

Mobile: 0879 ?361 - 642

Home: 02 66 ?93 ?127

Languages:

Advanced English, Native Speaker

Basic Thai Language Skills

 

 

 

 

 

Personal Details

Name:                                                  Joshua Denning

Resident of:                                        72/2 ST Apartments, Soi Jantima, Nakornchaisi Road,

                                                            Si ?Yan, Dusit, Bangkok, 10300 Thailand

Education

Completed Studies:

 

  • University of Cambridge (CELTA) Pass (B)
  • TESOL Certificate IV ?International House Sydney
  • Diploma in Financial Services (Finance & Mortgage Broking Operations) - TAFE NSW

      Overall Pass CREDIT

 

MFAA Compliance Pack

Westpac Financial Services Reform

Westpac Customer Service Reform

Sunpac Consumer Credit Code

Sunpac Customer Service Reform

The Winning Edge Leadership Development Course

 

Industry Memberships:

 

MFAA ? Full Member

MFAA ? Accredited Mortgage Consultant (AMC)

 

1998                                                      Kings Cliff High

                                                              School Certificate

Skills

 

Computer Skills

 

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Power Point

 

 

 

Professional Skills

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Professional Business Skills:

 

 

  • Lesson planning.
  • Clarification of language: meaning, form and pronunciation.
  • Strong English language competency.
  • Analyse language appropriately.
  • Identifying potential problems and solutions in the classroom.
  • Friendly approach towards the students.
  • Punctuality.
  • Effectively monitor student activity and progression.
  • Make appropriate use of teaching materials.
  • Deliver clear instructions appropriate to level.
  • Show a professional attitude towards teaching at all times.
  • Teach class with awareness of needs and interest of the learner groups
  • Teach class with awareness of learning styles and cultural factors.
  • Ensure learners are fully involved in learning activities.
  • Establish good report with learners.
  • Identify and sensitively correct errors.
  • Provide clear context and a communicative focus for language.
  • Give accurate models or oral and written language in the classroom.
  • Adjust own use of language to the learners level.
  • Awareness of different form of register.
  • Provide appropriate practice of language items.
  • Help learners to understand reading and listening texts.
  • Help learners develop oral fluency.
  • Help learners produce written text.
  • Arrange physical aspects of the classroom appropriately.
  • Set up whole class, group and individual activities appropriately.
  • Select appropriate teaching techniques.
  • Ensure lesson aims are achieved.
  • Make use of materials, resources and technical aids so they enhance learning.
  • Use a range of questions to elicit and check meaning.
  • Provide learners with appropriate feedback on tasks and activities.
  • Maintain a relevant learning pace.

 

 

 

  • Business Development
  • Finance and Lending
  • Strategy Planning
  • Account Management
  • Client Liaison
  • Communication
  • Organization
  • Sales
  • Marketing
  • Advertising

 

 

  • Workflow Planning
  • Team Player
  • Independent Worker
  • Decision Making

?/span>    Networking

  • Time Management
  • Leadership

?/span>         Cash Flow Focused

 

 

Relevant employment history

 

January 2008 ?September 2008

 

 

PROFESSIONAL ENGLISH TRAINING INTERNATIONAL

SAMSENNOG, BANGKOK

 

Position:

ESL / EFL Teacher / Course Development

 

 

Ranong ?Governors Staff ? ( ผู้ว่าราชการจังหวัดระนอง )

 (Project 3 Months)

 January 2008 ?March 2008             

 

Chachoengsao ?City Hall ? ( ศาลากลางจังหวัดฉะเชิงเทรา ) (Project 6 Months)

March 2008 ?September 2008

 

Bangkok ?Department of Special Investigations and Narcotics Control Board.  

(Special Project ?3 days intensive English)

 

Bangkok ?Ministry of Justice ? ( กระทรวงยุติธรรม  ) (Project 3 Months)

June 2008 ?August 2008

 

Duties:

 

 

Competencies:

 

 

  • Lesson planning.
  • Pre ?test, students for class placement
  • Develop grading system
  • Develop course reporting system
  • Select appropriate course books
  • Interactive lesson implementation
  • Business English Training
  • Write half course and end of course reports
  • Clarification of language: meaning, form and pronunciation.
  • Strong English language competency.
  • Analyse language appropriately.
  • Identifying potential problems and solutions in the classroom.

 

 

  • Friendly approach towards the students.
  • Punctuality.
  • Effectively monitor student activity and progression.
  • Make appropriate use of teaching materials.
  • Deliver clear instructions appropriate to level.
  • Show a professional attitude towards teaching at all times.
  • Teach class with awareness of needs and interest of the learner groups
  • Teach class with awareness of learning styles and cultural factors.
  • Ensure learners are fully involved in learning activities.
  • Establish good report with learners.
  • Identify and sensitively correct errors.
  • Provide clear context and a communicative focus for language.
  • Give accurate models or oral and written language in the classroom.
  • Adjust own use of language to the learners level.
  • Awareness of different form of register.
  • Provide appropriate practice of language items.
  • Help learners to understand reading and listening texts.
  • Help learners develop oral fluency.
  • Help learners produce written text.
  • Arrange physical aspects of the classroom appropriately.
  • Set up whole class, group and individual activities appropriately.
  • Select appropriate teaching techniques.
  • Ensure lesson aims are achieved.
  • Make use of materials, resources and technical aids so they enhance learning.
  • Use a range of questions to elicit and check meaning.
  • Provide learners with appropriate feedback on tasks and activities.
  • Maintain a relevant learning pace.

 

 

Reason for leaving:

 

Projects completed, business has no more work.

 

 

 

2005 September  ?nbsp; 2006 Sept

 

Big English Hong Kong, China

 

Position:

ESL / EFL Teacher / Course Development

 

 

Duties:

 

  • Conduct group English classes for children ranging from 5-12 years, teenagers ranging from 13 ?17 years and adults of all ages.
  • Class sizes from 5 to 23 students
  • Tutoring 1 to 1, 1 to 2 and 1 to 3. 
  • Preparation of materials
  • Lesson planning (Some provided)
  • Teaching conducted; Language: Vocabulary and Grammar, Receptive Skills: reading and listening, Productive Skills: Speaking and Writing
  • Average hours 4 per day;
  • Some weekends up to 6 hours. 
  • Course curriculum development for private colleges and after school learning centres across Hong Kong.

 

 

Competencies:

 

 

  • Lesson planning.
  • Clarification of language: meaning, form and pronunciation.
  • Strong English language competency.
  • Analyse language appropriately.
  • Identifying potential problems and solutions in the classroom.
  • Friendly approach towards the students.
  • Punctuality.
  • Effectively monitor student activity and progression.
  • Make appropriate use of teaching materials.
  • Deliver clear instructions appropriate to level.
  • Show a professional attitude towards teaching at all times.
  • Teach class with awareness of needs and interest of the learner groups
  • Teach class with awareness of learning styles and cultural factors.
  • Ensure learners are fully involved in learning activities.
  • Establish good report with learners.
  • Identify and sensitively correct errors.
  • Provide clear context and a communicative focus for language.
  • Give accurate models or oral and written language in the classroom.
  • Adjust own use of language to the learners level.
  • Awareness of different form of register.
  • Provide appropriate practice of language items.
  • Help learners to understand reading and listening texts.
  • Help learners develop oral fluency.

 

 

  • Help learners produce written text.
  • Arrange physical aspects of the classroom appropriately.
  • Set up whole class, group and individual activities appropriately.
  • Select appropriate teaching techniques.
  • Ensure lesson aims are achieved.
  • Make use of materials, resources and technical aids so they enhance learning.
  • Use a range of questions to elicit and check meaning.
  • Provide learners with appropriate feedback on tasks and activities.
  • Maintain a relevant learning pace.

 

Reason for leaving:

End of working Visa

 

 

2005 - 2005

Alpha Beta College, woolloomooloo

 

 

Position:

Student Operations Manager

 

 

Duties:

 

  • Assisted Students with all inquires; certificates, transcripts and attendance letters.
  • Student administration.
  • Invoicing and debt collection.
  • Student counselling, assist students with their English and other study.
  • Responsible for helping students with any problems or queries they had on school related matters. 
  • New student sales
  • Assisted in arranging student抯 visas and accommodation.
  • Worked with the marketing manager to maintain the sales website.
  • Enrolled new students.
  • Lead new student orientation days.
  • Developed and maintained relationships with student agents.

 

 

 

 

Achievements:

 

  • I put into action a mobile phone SMS follow up service which let students know when fees were due, how much was due, and how to pay the fees. This resulted in 95% of outstanding payments being collected. The 95% rate was maintained while I was there.

 

 

 

  • Student retention and satisfaction significantly increased at the college.

 

  • Worked with the marketing manager and brought in new students from Thailand, Poland and Korea.

 

 

 

Reason for leaving:

Contract role finished ?helping out a friend抯 business

 

Employment history ?All History

September 2006 ?December 2007                                                                                            DEBT FREE DIRECT AUSTRALIA, SYDNEY CBD

February 2007 ?January 2008                                                                                               Finance Department Team Leader

 

 

Duties:

 

  • Establish a panel of lenders
  • Manage Licensing and compliance
  • Integrate aggregation best solution software
  • Deal with client enquiry
  • Process applications
  • Report direct to CEO
  • Establish tracking of application flow
  • Implement pipeline management systems
  • Work closely with BDM抯 and state managers of the major non-conforming lenders
  • Assist clients with settlement
  • Weekly management reporting
  • Train advisors in credit and mortgage lending
  • Assist with advice centre recruitment
  • Establish after service processes
  • Write policies and procedures
  • Ensure best advice vision is maintained
  • Ensure values are up held

 

 

2006 October ?February 2007                                                                                                                     Debt Advisor

 

 

Duties:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

?/span>         The main purpose of the role is to take inbound calls from customers responding to various marketing campaigns; to take customer financial details and (based on the best advice generated by DFD抯 system) to advise customers on how best to proceed with their individual debt problems.

 

 

?/span>         While some outbound calling maybe required such calls will only be to customers who have already contacted DFD.

 

?/span>         Extensive training is provided before new recruits start to take customer calls.

  • To demonstrate company values and business ethics.

 

  • To take incoming calls as presented by the company抯 telephony systems.

 

  • To greet customers in a warm and professional manner and to open the call by establishing and influencing the customer抯 expectations about the purpose and content of the call.

 

  • To gather income, expenditure, debt and other financial information that is relevant to the customer抯 situation.

 

  • To input the above details into the company抯 IT system that will produce the best advice that is relevant to the customer抯 individual circumstance.

 

  •  Investigating in detail how serious the debt situation is for the customer and to discuss the consequences of not taking action in relation to their debt problem.  This is to be performed in a sensitive manner.  

 

  •  Explaining the benefits and the practicalities of the Best Advice and match the clients expectations to these benefits.

 

  • The Specialist will prompt the system to produce the relevant documents required to progress the application and to issue an information pack for the client after having explained the Best Advice solution.

 

Specific Skills:

  • The ability to work in a team

 

  • Basic arithmetic (using a calculator to add, subtract, multiply and divide)

 

  • Basic grammar and writing skills.

 

  • The ability to listen carefully to callers, question and probe effectively for the accurate personal and financial information required.

 

  • The ability to talk to callers in a sympathetic, friendly, patient and conversational manner.

 

  • To work within a busy and sometimes pressured call centre environment.

 

  • To work within a closely supervised team base organization.

Competencies:

 

 

 

 

 

 

 

 

 

 

Reason for leaving:

 

  • Integrity
  • Customer Orientation
  • Teamwork
  • Action Orientation
  • Communication
  • Listening and Questioning
  • Personal drive and commitment to success
  • Resigned to pursue teaching career.

 

 

Decision to make long term career change to teaching.

 

 

2006 June ?September 2007

 

 

Position:

 

Duties:

 

 

 

 

 

 

 

 

 

 

 

Competencies:

 

 

 

 

 

 

 

 

 

 

Specific Skills:

 

 

 

 

 

 

 

 

 

Reason for leaving:

 

 

Rams home loans, eastwood

 

 

Loan Writer

 

  • Generate Leads
  • Write Loans
  • Interview Clients
  • Promotions
  • Liaise with credit mangers
  • Manage client relationships
  • After sales service
  • Maintain brand image at all times
  • Recommend the most suitable financial product
  • Attend weekly sales meeting
  • Track and report progress and success

 

  • Customer Orientation
  • Integrity
  • Teamwork

 

  • Action Orientation
  • Ethical responsibility
  • Communication
  • Listening and Questioning
  • Personal drive and commitment to success

 

 

  • The ability to work in a team
  • Basic arithmetic (using a calculator to add, subtract, multiply and divide)
  • Basic grammar and writing skills.
  • The ability to listen carefully to callers, question and probe effectively for the accurate personal and financial information required.

 

 

 

Unable to attend house appointments due to car problems.

 

 

2002 ?2005

Acqumon Total Finance, Sydney CBD

 

 

2004 ?2005

Managing Director

 

 

Duties:

  • Set up the new office; network the computers; install cost saving phone system.
  • Personal recruitment
  • Manage creditor relationships.
  • The commercial manager from the old AcQumon ran sub divisions and development; I ran commodities and lending operations. Mr Sammy and I were in charge of Asia Pacific.
  • Relinquishing responsibilities from my previous role to carry the load equally across the three separate departments as I now had responsibilities to manage staff, creditors and oversee all departments.
  • I further developed relationships with broker and trader networks.
  • The systems for analysing deals were upgraded by me.

 

 

 

Reason for Leaving:

 

 

 

 

Exit via sale of business.

2002 - 2004

Business Developments Manager

 

 

 

Duties:

 

  • Responsible for developing and maintaining relationships with existing and new lenders.
  • Responsible for developing new business.
  • Responsible for meeting clients and discussing what the firm could do for them. I also shared the responsibility of arranging the application.
  • Responsible for over seeing that all documentation required was collected in as few visits as possible and doing whatever possible to assist and serve the client through to the final stages.
  • I was responsible for maintaining relationships with lenders and developing new lenders. I successfully did this with GE Capitol Real Estate, Tetra Banc, City Bank, Provident Capitol, Provident Trade Capitol, Robertson Finance, Suncorp Metway Business Banking, Gap Securities and a network of brokers.
  • I developed methods for acquiring new business.
  • Area抯 I acquired acquisitions from included: NSW (The Entrance, Terrigal and Beecroft): QLD (Coolum, Sunshine Coast): Melbourne (South Bank).  
  • On an international scope, I brought projects in from Korea (Daewoo Shipbuilding and Marine Engineering) Iran Jiya, Indonesia (Oil Field Project) and various other commodity contracts including coal, scrap metal and chick peas from China, India and Russia.
  • I was also responsible for meeting clients upon arrival chatting about their project and what our firm could do for them. I had the responsibility of compiling their resume, their project plans and their feasibility study.
  • At this stage clients where handed over to the relationship managers to arrange for fixed price building contracts, valuations, option contracts, assets and liability statements, certified feasibility statements and other documentation.
  • I was responsible for overseeing that documentation was all collected. Once all documentation was collected and key criteria was satisfied the commercial manager would go over the documentation and forward it onto the lenders.
  • Some projects funded included a sub division at Warhope NSW, large block of units at Terrigal; options on various blocks of land and a scrap metal contract.

 

 

Reason for leaving:

Sold Business

 

 

2001 ? 2002                                         Sunpac Finance                               

Position:

 

 

 

 

 

 

 

 

 

 

 

 

Competencies:

 

 

 

 

 

 

 

 

 

 

Specific Skills:

 

 

 

 

Loan Writer

 

  • Generate Leads
  • Write Loans
  • Interview Clients
  • Promotions
  • Liaise with credit mangers
  • Manage client relationships
  • After sales service
  • Maintain brand image at all times
  • Recommend the most suitable financial product

 

 

  • Customer Orientation
  • Integrity
  • Teamwork
  • Action Orientation
  • Ethical responsibility
  • Communication
  • Listening and Questioning
  • Personal drive and commitment to success

 

 

 

  • The ability to work in a team
  • Basic arithmetic (using a calculator to add, subtract, multiply and divide)
  • Basic grammar and writing skills.
  • The ability to listen carefully to callers, question and probe effectively for the accurate personal and financial information required.

 

 

 

 

Reason for leaving:

 

 

2000 - 2001

 

Career progression

 

 

Tuscany Wall Finishes, west ryde

 

Position:

Sales/ Delivery Driver / Customer Service Consultant

 

 

Duties:

  • Delivery of all materials to job sites, stock accounting, client and customer service, occasional assistance to complete jobs, supervise jobs and explain product information to staff and clients.
  • Business leads, generation
  • Responsible for the delivery of materials all across NSW.
  • Responsible for handling phone enquires and walk-ins when in the office.
  • My role was to do what ever possible to make the customers experience as pleasant as possible.
  • Responsible for helping clients with any queries they had during the job process and doing what ever possible to find the information they requested or solve the problem they had.

 

 

Reason for leaving:

Sold business

 

 

1999 ?2000

Kent Publishing, Coolangatta

 

 

Position:

Marketing/Sales Executive

 

 

Duties:

  • Marketing and sales of a directory for companies that where quality assured by Standards Australia, sales of the listings in the directory

 

 

Reason for leaving:

Moved from Queensland to Sydney


 

Referees

 

Cliff Sanderson

CEO

Debt Free Direct

Contact: 0439 394 686

Contact: 02 8243 5222

 

Dale Kearns

COO

Debt Free Direct

Contact: 0431 776 801

 

Roger Kyle Ogilvy

Business Development Manager

AcQumon Total Finance

Contact: 0401 370 943

 

 Joel

International Marketing Manager

Alpha Beta College

Contact: joel@interstudy.com.au

 

Brian

Managing Director

Big English

Contact:  0011 852 2573 3763 

 

Stephen Denning

Managing Director

Tuscany Wall Finishes

Contact: 0418 863 142

 

Alex Torinko

Managing Director

Oracle Alliance

Contact: 0418 437 59

 

Billy Slowman

Wholesale Manager

Mark Gade Automobiles

Contact: 0417 813 344

 

P ?Nit

Director of Studies

Professional English Training International

Contact: 081 ?620 - 4127 


Interested in contacting this English teacher? Please send your job offer to bangkokcompanies@gmail.com

.

If you are looking to find a suitable teacher or wish to arrange a corporate training course or a course of English tuition for yourself, your friends or family then please contact bangkokcompanies@gmail.com    

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